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School Policies and General Information

Your safety, privacy and enjoyment are important to us. To better welcome you to the Third Street community we have the following school policies in place. Our mission is to provide high-quality music and dance education to New Yorkers of all ages, regardless of background, artistic ability or economic circumstances. The following points help us serve our entire community to the fullest.

Attendance & Make-Ups

As a courtesy to instructors, students are asked to call the School and leave a message for their instructor if they expect to be absent.

The School may discontinue enrollment for any student with three (3) consecutive absences, a pattern of absences or consistent tardiness, without notification.

Lessons missed due to teacher absence are rescheduled at the earliest date possible. If the instructor is not able to give the lesson missed by the end of the term, the School will issue a credit to a family’s account. Due to space and scheduling considerations, Third Street does not require instructors to make up lessons due to student absences or cancellations.

There are no refunds for lessons or classes missed due to student absence; however, lessons missed by students may be made up at the instructor’s discretion.

Withdrawals & Refunds

INDIVIDUAL/PARTNER LESSONS

Withdrawals must be delivered to Student Services, in writing, by hand, postal mail or e-mail, two weeks prior to the effective date. Verbal notification or not attending a class is not an acceptable form of notification of intent to withdraw. A withdrawal fee, equal to two weeks of tuition plus $75, is assessed when a student withdraws from individual/partner lessons.

Refunds are issued for unused lessons beyond the withdrawal period; however, the registration fee is not refundable. Students may attend lessons during the two-week withdrawal period. If a partner withdraws from a lesson and is not immediately replaced, both the School and the family will have a period of 4 weeks to find a suitable partner for the remaining student. After this period, the student will be transitioned to individual lessons.

GROUP LESSONS

To receive a refund, students must withdraw from group instruction prior to the start of the third week of the class. A withdrawal fee, equal to two weeks of tuition, is assessed when a student withdraws from group instruction. To withdraw and receive a refund for the second half of the year, written notice to Student Services must be received by January 15 of the school year.

PRESCHOOL PROGRAM

Written notice of withdrawal must be received by May 1 of the school year. After this date, parents or guardians are responsible for the full year’s tuition. There are no refunds for the Preschool program after May 1. The deposit is not refundable or transferable.

SUMMER POLICIES

Tuition and registration fees for group and individual lessons are non-refundable and non-transferable, with two exceptions: 1) for individual lessons that an instructor is unable to give; and 2) for a class that is canceled due to insufficient enrollment.

Tuition and fees for all classes and lessons (except Third Street Summer Camp), must be paid in full at the time of registration. No student or family with an outstanding tuition balance is permitted to register until the balance has been paid.

Course Cancellation

While the cancellation of courses rarely happens, it does occur occasionally, usually due to insufficient enrollment.

Students or parents of students will be notified immediately of any cancellation. The School will make every effort to reschedule the student for another session of the same course, if one is available, at a convenient time. If no such course is available, the School will issue a refund.

School Closings

In cases of inclement weather, Third Street closes when the New York City public schools close. Public school closings are broadcast on radio stations WINS (1010 AM) and WOR (710 AM).

Third Street will also post notice and updates to the homepage of the School’s website and our Facebook and Instagram accounts.

Missed lessons will be rescheduled at the earliest date possible.

Instrument Rental

Third Street Music School provides rental of some woodwind, brass and string instruments to students, subject to availability. Students should consult with their instructor if they wish to rent an instrument.

If an instrument is available from the School, Student Services will notify the student when it is ready to pick up. A refundable deposit, equal to the annual rental fee, is required. The School also partners with several retail establishments that provide rental instruments.

Practice Studio Availability

All music students are encouraged to practice every day. During times of decreased building use— Monday through Friday before 3:00 p.m. or after 7:00 p.m.—students may sign out a practice room at the Reception Desk.

Student Safety &

Building Rules

Third Street seeks to be an oasis of arts learning for all who enter. While on the premises, adults are expected to model behavior that is conducive to learning and artistic exploration.

Parents and/or caregivers are responsible for their children’s behavior and must supervise children when they are not inside a classroom or studio

COVID Safety at Third Street

We are deeply committed to the safety of our students, faculty, and staff. To that end, we have updated our safety policies as of January 10, 2022.

We thank you in advance for your full commitment and support in creating a safe environment for the entire Third Street community.

Latest COVID SAFETY POLICIES

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services.

Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.

We use non-identifying and aggregate information to better design our website but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How you Can Access or Correct your Information

You can inquire about all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Contact Student Services for Data Correction